Bolsa de trabajo – Entrevistas Lun 13 y Mar 14 Junio – Agente Telefónico Bilingüe para Outbound – Mexico

International Cruise & Excursions, Inc. (ICE), a Global Leader in the Travel & Leisure Industry and one of the world’s largest Cruise Vacation Sales Companies, is opening new positions in Mexico City!  We are looking for Outbound Sales Agents to join our company and be a part of this exciting office! ICE offers competitive pay and benefits as well as travel discounts for our employees!

Please read about our company at www.iceenterprise.com

This position will work in Mexico City.  No relocation assistance provided.  This position requires fluency in both English & Spanish, written & verbal skills.

If you are interested and qualified, please visit us on Monday 13^th and Tuesday March 14^thfrom 10:00 am to 3 pm.  Please, bring your resume in English. No previous appointment required, just come in. Take on consideration that our process will take a minimum of 2 hours.

Position Purpose:

To add to the revenues of ICE by offering new memberships to customers, and upgrade, up-sell or renew existing memberships to current customers.

Essential Duties:

• Offer memberships to new customers and activate new members
• Upgrade, up-sell, or renew existing memberships to current customers
• Offer accurate and timely customer service to all customers
• This position makes outbound sales calls on an automated dialer.  The incumbent is on the phone 6-8 hours per day.
• The position will also require manual calling and calling off of lead sheets.
• Fast paced call center environment
• This position will require working occasional mandatory work days to achieve department and company sales goals. 

Knowledge, Skills, & Abilities:

• This position will be required to meet minimum sales production standards, which requires the ability to motivate oneself and sustain that motivation.
• Regular sustained attendance is an essential component of success in the Membership Sales position.
• Requires strong oral communication skills, particularly in negotiation.
• Must have ability to process and accurately enter written information into computer databases
• Work is performed in a safe office environment. Use of the telephone with a headset is standard.  
• Must have the ability to use a telephone keypad, computer keyboard (regular or modified), view computer monitor (regular or modified), and operate fax machine and/or copier
• Endurance in long lasting sales processes
• Objection overcoming
• Resilience to adverse situations
• Goal driven
• Achievement of aggressive sales targets
• Proven experience in call center sales

Minimum Qualifications for Consideration:

• ?2+ years successful sales experience in high volume environment preferred
• Sales experience in the travel or timeshare industry is preferred
• This sales position requires enhanced sales skills and follow-through when assisting customers in order to achieve preset sales quotas and performance standards
• Ability to use Microsoft? Office suite specifically: MS Word, Excel and Outlook, along with other proprietary database software

If you are interested and qualified, please visit us on Monday 13^th and Tuesday March 14^thfrom 10:00 am to 3 pm.   Please, bring your resume in English and apply the position. No previous appointment required, just come in.

Adolfo Prieto #202
Tercer Piso Anexo Torre Mexicana
Colonia Del Valle Norte
Delegación Benito Juárez
México Distrito Federal 03103