Descripcion:Position Description:The telecommunications Analyst will be responsible to maintain the correct o9peration of the networking and telecomm services at AIG Mexico and his branches. This position will also be responsible for the operation of the call center operation on 24/7 and must have availability to solve any Sev 1 issues that may be present on the operation.On this position, the resource will interact with multi-discipline teams in order to develop and resolve any issues or projects required by AIG Mexico.Position Requirements:Bachelors degree on computer science or related oriented to networking and telecomm services.5+ years of experience on Avaya PBX5+ years of experience on structured cabling5+ years of experience on network configuration working with Cisco technologyExperience on remote administration for branch officesKnowledge of WAN and LAN networkingAdministration of remote services and providersExperience on Call Center support 24/x7Experience with audit procedure son PCI and SOXAbility to work under pressureExperience working on a multicultural environmentNegotiation experience with vendors on competitive assessments.About Us:American International Group, Inc. (AIG) is a leading global insurance organization serving customers in more than 100 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.Additional information about AIG can be found at http://www.aig.com | YouTube: http://www.youtube.com/aig |Twitter: @AIG_LatestNews | LinkedIn: http://www.linkedin.com/company/aig | Talent Network: http://aig.avature.net/talentnetworkAIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.
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